Frequently Asked Questions
Q: What is included in my hire price?
A: Our prices are for a day’s hire and include delivering, setting up, and full safety instructions. We also provide free safety mats. For inflatable hire, we will provide 25m of extension lead (access to 13 amp power socket required), and we can supply longer leads free of charge if requested at the time of booking. We do not charge for local delivery, and you will be advised at the time of booking if a delivery charge will be applied.
Q: What time do you deliver and collect for a Children's party inflatable hire?
A: Deliveries are usually made between 8:00am and 12noon, although special arrangements can be made to suit your needs if you have booked a hall for a specific time period. Collections are usually made between the hours of 4:30pm and 7:00pm. Please allow at least 30 minutes after the end of your event for us to dismantle and pack away our inflatables or other hire games.
Q: Do you have insurance when I hire an inflatable?
A: Yes, we have public liability insurance of £5 million. This covers us for accidents and injuries caused by our equipment failing. However, as a hirer, you are responsible for ensuring responsible adult supervision of your hire inflatable or other game at all times, as our insurance does not cover misuse of the equipment.
Q: How much space is required for my inflatable hire?
A: We will confirm the exact size of your inflatable in feet or metres, and you will need to allow at least an extra 4ft either side, and 6ft at the back and front of the unit. Your inflatable site area should be clear of trees, cables and any other obstructions. and allow us clear delivery access, especially for mega slides and inflatables. if your inflatable is for inside, make sure the venue has high enough ceilings - ask us for the height of your hire inflatable in advance. For outside events, make sure your garden, park or field is clear of bins, flower pots, debris and pet waste.
Q: What happens to inflatable hires in bad weather?
A: Shower covers are provided on most of our inflatable bouncy castles. However, in extreme weather conditions we would come to a mutual decision on cancellation before we deliver. If the inflatable has already been delivered and set up, and the weather changes, always remove children or adults from the inflatable until it is safe and dry for you to enjoy again.
Q: Do you offer any discount inflatable hire deals?
A: Yes we offer discounts on more than one inflatable hire, and any other equipment booked on the same day. Call us on 01798 669020 or 07739 579 543 and we'll do you an excellent deal on multi-hires.
Q: Do you hire inflatables and games overnight?
A: Yes, we do hire overnight providing your garden or inflatable location is secure and on payment of an extra charge. If so, you may keep the equipment overnight for £35 per item in addition to your daily hire rate, subject to availability. Please note the hirer is responsible for the safekeeping of the equipment overnight, and lighting is required for safe use at night when hiring inflatables .
Q: What are the power requirements for inflatables and bouncy castles hire?
A: All our inflatables and games can run off a standard 13 amp socket. We will provide suitable outdoor quality extension cables of 25m or longer, on request. However, if you are unable to provide us with access to power, you will need to hire a generator or a petrol blower, which we can provide at an extra cost on your hire.
Q: Can we put inflatables on a patio, path, driveway, tarmac area?
A: Generally, no, for safety reasons. If you are unsure please call us on 01798 669020 or 07739 579 543 and we will advise you of any other options available.
Q: How do I choose the right bouncy Castle or inflatable for my event?
A: If you are not sure how to hire a bouncy castle or inflatable that's right for your event, call us at ABC now on 01798 669020 or 07739 579 543 and just tell us about all your party needs, such as:
- If your guests are children or adults (or both!)
- Whether your event is outside or inside
- If your event is on grass or concrete or tarmac or other
- What date and time your event is on
We'll guide you through our full range of clean, safe, and durable inflatable bouncy castles, inflatable play equipment that’s right for you for your corporate event, charity fun day or village fete guests. Access to your garden or field must be good, and some cases we will require access with large van or a lorry to erect play equipment.
Q: Do you offer free delivery on bouncy castles and inflatables?
A: We offer FREE DELIVERY for bouncy castle hire in our area of Sussex and Surrey, we have delivered to Kent and Hampshire as we do not like letting people down. Please call us for a quote and more information.
Just call us on 01798 669020 or 07739 579 543 to discuss your party theme hire requirements.